My family restaurant chooses who we do business with very carefully and we were initially skeptical when referred to Envoy Business Systems as we have had bad experiences in the past with merchant services companies. Josh explained the intricacies of credit card processing and how our pricing is formulated. We were assured of a smooth transition and he delivered. We now have rid ourselves of an expensive leased terminal, reduced our pricing on all cards including American Express, and receive the the deposits in our bank faster. The personalized service is terrific. I am very happy we switched to Envoy Business Systems.
Envoy was referred to my company by a longtime business associate as a company who could raise my level of customer service as well as provide me a significant cost reduction on our credit card processing. The conversion was seamless and my cost savings real. Josh and the Envoy team are easily accessible and available to assist with any of my needs with timely, knowledgable support. I highly recommend choosing Envoy Business Systems as a business solutions provider.
Setting up credit card processing can be a tedious task and if not done right, you find out too late all of the additional charges you ‘agreed’ to. Josh was a breath of fresh air from the rest, actually working for ME instead of the card company. He asked a bunch of questions and then he was able to get me the best rate at the company who could handle my needs! Even after my account was signed, Josh and the Envoy team was quick to respond and get me any answers I need. It is nice to work with real people who understand my business instead of a being treated like a number with a large corporation. Thank you Josh and Envoy!
My previous processor imposed strict limits on how much credit card volume I could process per transaction and monthly. Through Envoy, I was able to set up a merchant account that works for me so I can charge my clients what I need and not have to worry about restrictions. The virtual terminal is very user-friendly and Envoy’s customer service is terrific.